Management Team
Gerrit Lydecker Jr. ━ CEO
HEADQUARTERS
Kansas City, MO
Company Description
OpenMethods’ PopFlow Studio & Harmony solutions bridge interaction channels (e.g., telephony, email, chat, social) with customer data and knowledge in CRM systems. OpenMethods’ plug and play platform has saved some of the largest and most complex contact centers 30+ seconds in average handling times, years of custom development, and millions of dollars, while also significantly driving up customer satisfaction.
Why We Invested
OpenMethods streamlines customer interactions and business operations by integrating with CRM and other systems, resulting in simplified, secure, and efficient experiences that enhance engagement between customers and brand representatives.